All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.   

To start a return, you can contact us at dnbprocessing@hotmail.com. Please note that returns will need to be sent to the following address:

2954 Wondai Proston Road, Kinleymore, QLD, 4613, Australia

You can always contact us for any return questions at

dnbprocessing@hotmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately.

if the item is defective, damaged, or if you receive the wrong item, so that we

may evaluate the issue and make it right.

Please get in touch if you have questions or concerns about your

specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.